FOR patients and families
COVID-19 Updates. Safety Policies
Updated: 8/15/2020 - Changes to your visit
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and we are all looking forward to resuming our normal habits and routines.
While many things have changed, our commitment to your safety has remained the same.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We follow infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). Additionally, we follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- Your temperature will be taken upon entering the office and the use of masks will be required at all times while in office.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, various brochures and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and will be happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. If you are experiencing a true dental emergency, please call our office at 805-922-7725 and we will schedule the next available appointment for you.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Santa Barbara Family Dentistry Team